Returns
PHAX Swimwear values your satisfaction. We will replace any defective merchandise returned to our office within 5 days of the delivery date. No additional shipping and handling charges will be incurred by the purchaser.
Returns send to our office within 5 days of the delivery date will be fully refunded by a credit to the credit card used in the original purchase.
Returns sended to our office after 5 days from the delivery date will receive a store
credit, subject to a 15% restocking charge.
We reserve the right to refuse service to anyone who, in our opinion, makes excessive
returns and exchanges.
Returned apparel must be in unworn, unsoiled and perfect condition; which includes
protective shields on swimsuit bottoms, items properly folded with all tags in place.
Apparel which has been soiled, mishandled, abused, wadded up, laundered or is missing the
tags will be returned to the purchaser. No credit will be issued and the purchaser will be
charged for the return shipment and he or she will forfeit all claims.
Returns for Exchange received in our office within 5 days of the delivery date will be fully
credited toward the Exchange purchase. No additional shipping or handling charges will be
incurred by the purchaser if the Exchange is to be shipped Ground. If Express Shipping is
desired, then appropriate shipping amounts will be charged.
Returns for Exchange sended to our office after 5 days of the delivery date will be
subject to a 15% restocking charge. The remaining amount will be credited toward the
Exchange purchase. No additional shipping or handling charges will be incurred by the
purchaser if the Exchange is to be shipped Ground. If Express Shipping is desired, then
appropriate shipping amounts will be charged.
Only Exchanges and Store Credits will be issued on Sale Items
Shipping and handling charges will not be refunded for returns and exchanges.
Credits are generally issued within 45-60 days of our receipt of the returned merchandise.
Credit to Your Account
If your initial purchase was made with a credit or debit card, your credit will be issued to the same card. If your initial purchase is subject to a store credit, the full amount of the credit will be made available for your next purchase. If your future purchase is less than the existing store credit, the remaining store credit will be available for another future purchase. If your future purchase is more than the store credit, then we will charge your credit card for the difference.
Shipping
Right now, your available items will be ship via FedEx. we are in process to add another shipping services for our customers.
Revised on December 04, 2008.
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